Technical support hours
InfiMed Customer Care representatives are available between the hours of 8:15 a.m. and 5:00 p.m. Eastern Daylight Savings Time (08:15-17:00, GMT -5), Monday through Friday.
Please Call: +1 315-453-4553
24/7 support
After-hours support (5:00 p.m. – 8:15 a.m., 17:00 – 08:15, GMT -5), including all day weekends and holidays, is available through InfiMed’s answering service. Please call +1 315-453-4553, and a technical support engineer will get back to you as soon as possible.
e-mail Customer Care.
